Privacy Policy for Switzer Maut Advisory SA

Switzer Maut Advisory SA, located at 28 Lakeside Road, 3rd Floor, Lugano, Canton of Ticino, 6900, Switzerland, operates this online platform and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our services for transportation consultancy and regulatory advisory.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include vignette regulation advisory, corporate compliance audits, motorway toll analysis, vehicle registration guidance, cross-border fleet training, seasonal exemptions, digital recordkeeping, incident reporting workflow design, multilingual information, and data-driven exposure reports.

• Personal Information You Provide: This includes information you provide directly to us when you inquire about our services, register for an account, subscribe to newsletters, or interact with our advisors. This may include your name, contact details (such as postal address and phone number), vehicle details (e.g., license plates, vehicle type), fleet information, and any other information relevant to the regulatory advice or services you request.
• Technical and Usage Information: When you access our platform, we automatically collect certain information about your device and how you interact with our service. This includes IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This data helps us ensure the stability and security of our online platform and progressively enhance its features, including service-worker enabled offline caching for roadside reference.
• Geolocation Data: Our platform may use geolocation-aware regional content features. If you enable location services on your device, we may collect precise location data to provide regionally relevant advice and services. You can disable this at any time through your device settings.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our specialized advisory services:

• To Provide and Maintain Our Services: Fulfilling requests for vignette regulation advisory, corporate compliance audits, Swiss motorway toll and vignette eligibility analysis, vehicle registration liaison, and cross-border fleet training.
• For Communication: To communicate with you about your inquiries, provide updates on regulatory changes, and send informational materials relevant to our services.
• For Data Analysis and Improvement: To monitor and analyze trends, usage, and activities in connection with our service, for example, to conduct data-driven exposure reports and route impact assessments, and to improve the mobile-first responsive design, WCAG AA+ accessibility, and overall user experience of our platform.
• For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, or fraudulent activities.
• For Compliance with Legal Obligations: Adhering to applicable laws, regulations, and legal processes, including those under Swiss data protection law and GDPR for our clients within the EU.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as IT support, web hosting, data analysis, and email delivery providers. These providers only have access to perform their designated functions and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Switzer Maut Advisory SA is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Aggregated Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including for business or research purposes.

4. Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable law, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the address provided below. We will respond to your request within one month, in accordance with applicable data protection laws.

6. International Data Transfers

As a Swiss-based company providing services across borders, your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By postal mail: Switzer Maut Advisory SA, 28 Lakeside Road, 3rd Floor, Lugano, Canton of Ticino, 6900, Switzerland